Support Coordination Intelligence · Guided Care Intelligence™
SC Agency Executive Brief
SC Agency Executive Brief
curaos.com · 2026
For Support Coordination Agencies and the Organizations That Contract Them
The coordinator visits monthly. Care happens daily.
The thirty days in between are invisible — until now.
The Structural Problem
Without Cura
- Monthly contacts rely on what the individual and family report in the moment
- No external view of what happened between visits
- Medication changes and health events surface only if someone mentions them
- Placement risk discovered after the fact, if at all
- Documentation reflects the visit — not the thirty days before it
With Cura
- Pre-contact brief: wellness status, significant events, anything warranting attention today
- e-MAR exception review, behavioral trends, and service delivery pattern data available before the visit
- Issues surface before they become crises — not after the incident report
- Service delivery gaps against the Plan of Care visible before the contact
- Documentation reflects what is actually happening — not just what was reported
PDSI — Plan-Driven Support Intelligence
The operational equivalent of an EHR for social services coordination. Not a dashboard the coordinator consults — a system that prepares every contact before they arrive, routes attention where it belongs between visits, and makes every intervention possible in the moment it is needed.
- Pre-contact brief for every visit: wellness status, significant events, open plan items
- Timely alerts when individuals need attention — the caseload surfaces the exception, the coordinator manages the response
- Caseload view: who is stable, who has trending concerns, who needs immediate action
- Emergency and disaster status tracking across the full panel — individual safety registration during hurricanes and declared emergencies
- Family, agency, and individual inputs: concerns and incidents flow in, not only outward
- Individual goals and activity preferences visible in the care workflow
- Signs of service delivery deficit against the authorized Plan of Care surfaced before the contact — informing the coordinator's inquiry, escalation, and plan revision decisions
- Immediate actionability: plan edits, LOC changes, and referrals during or after the contact
- FHIR R4 / HL7 bridges to clinical records across the medical divide
PDSI is the coordinator-facing intelligence layer within Cura's broader Plan-Driven Service Validation™ infrastructure — the system that connects what is authorized to what is delivered at every shift.
Your Plan. Your Responsibility.
OAAS and OCDD agencies frequently share provider networks. Cura serves both populations from a single deployment.
Aging & Adult Services · OAAS · Personal Care
Keeping individuals home — and safe — as long as possible
Fall risk, functional decline, medication complexity across multiple prescribers, caregiver stress at home — the CPOC is what stands between the individual and a nursing facility placement. Cura makes that plan visible in daily care, so the coordinator managing it knows what is actually happening between visits.
IDD & Developmental Disabilities · OCDD · Behavioral Support
Enabling a life — not just managing one
Behavioral support, community participation, crisis prevention, goal progression — the CPOC describes who the person is and what they need to thrive. Cura connects that plan to every shift, so the coordinator has a real picture of how it is actually being lived.
Start Where You Are. Arrive Where You Need to Be.
Cura meets your provider network at its current state. No prerequisite technology. No agency left behind before you see value.
Your Network · Today
Works with your provider agencies as they are — no prerequisite technology, no agency left behind before you see value.
State Systems · EVV · Medicaid Data
Existing EVV infrastructure and Medicaid service records become inputs to your coordination intelligence — not silos you work around.
Connected Home · IoT · Remote Monitoring
Built to receive data from connected home technology your provider agencies are already deploying. Your oversight picture deepens automatically as your network modernizes.
Long Runway · Safe Choice
Infrastructure that adapts to where the industry is headed. A foundation for what comes next — not a dead end.
The Intelligence Layer — Operational. Calibrated in partnership. Ready to activate.
The analytical engine running across Cura's production dataset is live. Alert thresholds and risk pattern parameters are not deployed unilaterally — they are calibrated with state program offices before activation. Cura brings analytically derived threshold candidates. The state refines and owns the parameters.
A thirty-minute conversation. Your population type, your network, your operating reality.
No generic pitch. No script. We know your world — and we know what changes when this infrastructure is in place.