News & Insights
Cost 5: Storage Costs of Paper Systems
This week, we’re diving into Cost #5: Storage. Storage can be out of sight and out of mind... until you need that one hidden document. So what else about storage might be out of sight? Let’s dive in! Costs of Physical Space This is a major cost. Most agencies.. Rent...
Cost 4: Time Loss of Paper Systems
Welcome back to the 9 Costs of Paper Systems in HCBS! This week, we’re diving into Cost #4: Time Loss. Time wasters hurt agencies in at least three ways. First, they obviously waste valuable time. Second, they're extremely frustrating. Third, they happen over and over...
Cost 3: Service Costs of Paper Systems
Welcome back! This week, we’re diving into Cost #3: Service Costs. Service costs are easily forgotten. Sometimes the costs are outright, like a shredding service. Other times, it may be merged with another cost, like the extra cost of insuring paper records is hidden...
Cost 2: Labor Costs of Paper Systems
This week, we’re diving into Cost #2: Labor Costs. It shouldn't surprise anyone that labor costs are high in this industry. After all, providing quality support to clients takes time. But the time spent providing support is billable time. The extra time spent working...
The Costs of Paper Systems in HCBS
What’s the cost of printing a page? If you Google the average price to print a page, you'll see results range from $0.10 to $1.50 per page. Why such a huge difference? And what if your agency uses carbon copy pages? Well, there's that saying, "the devil is in the...
What Provider can learn from Kodak
Kodak was the largest producer of cameras and made them accessible for non-professional photographers like you and me. They even invented the digital camera in 1975. But then they went bankrupt in 2012. What happened to Kodak and what does it that have to do...
What do Kroger & Providers have in common?
Turns out, a lot. Both are low margin business that a lot of people depend on every day. Like many Providers today, grocers in the ‘70s and ‘80s were struggling to survive. Managing inventory before the bar code took lots of people a long time. Each item...
Insights on Recruitment and Retention
We hear a lot from our partners about their staffing challenges. This week we’re sharing a bit about what we hear and some ideas for success. What makes staffing difficult? 1. Competition for Staff HCBS Providers compete with nursing homes, other agencies, and other...
How to Unlock Value-Based Payments
For years, the home care industry for the disabled and elderly has faced the same challenges with few good technology choices. Since most HCBS solutions were built for the medical industry, it’s little wonder the core challenges are still as difficult as ever: Staff...