Cost 2: Labor Costs of Paper Systems

Cost 2: Labor Costs of Paper Systems

This week, we’re diving into Cost #2: Labor Costs. It shouldn’t surprise anyone that labor costs are high in this industry. After all, providing quality support to clients takes time. But the time spent providing support is billable time. The extra time spent...
The Costs of Paper Systems in HCBS

The Costs of Paper Systems in HCBS

What’s the cost of printing a page? If you Google the average price to print a page, you’ll see results range from $0.10 to $1.50 per page. Why such a huge difference? And what if your agency uses carbon copy pages? Well, there’s that saying, “the...
What Provider can learn from Kodak

What Provider can learn from Kodak

Kodak was the largest producer of cameras and made them accessible for non-professional photographers like you and me.  They even invented the digital camera in 1975. But then they went bankrupt in 2012.  What happened to Kodak and what does it that have to do...
What do Kroger & Providers have in common?

What do Kroger & Providers have in common?

Turns out, a lot. Both are low margin business that a lot of people depend on every day.  Like many Providers today, grocers in the ‘70s and ‘80s were struggling to survive. Managing inventory before the bar code took lots of people a long time. Each item...
Insights on Recruitment and Retention

Insights on Recruitment and Retention

We hear a lot from our partners about their staffing challenges. This week we’re sharing a bit about what we hear and some ideas for success. What makes staffing difficult? 1. Competition for Staff HCBS Providers compete with nursing homes, other agencies, and other...