Cost 9: Client Impact

Cost 9: Client Impact

Over the past 10 weeks we’ve explored the costs of paper-based systems. Today we’re wrapping up by diving into how paper systems impact the client. Let’s dive in! 1. Barriers to Coordinated Care In a paper-based system, sharing client information...
Cost 7: Opportunity Costs of Paper

Cost 7: Opportunity Costs of Paper

When we make decisions, the first thing we think about is what the decision will cost us today, and what benefits we get today. It’s a balancing act. Opportunity costs are the potential benefits we miss out on in the future. These aren’t what we immediately think...
Cost 6: Compliance Costs of Paper Systems

Cost 6: Compliance Costs of Paper Systems

While supporting clients is what got providers into the business, compliance costs are what drive most of the overhead costs. We’ve already dug through the physical costs of paper and the labor costs of handling paper. So what do we mean by compliance costs? For...
Cost 5: Storage Costs of Paper Systems

Cost 5: Storage Costs of Paper Systems

This week, we’re diving into Cost #5: Storage. Storage can be out of sight and out of mind… until you need that one hidden document. So what else about storage might be out of sight? Let’s dive in! Costs of Physical Space This is a major cost. Most agencies.....